About Us

Why "L5 Relay"? It's About Perfect Balance.

In orbital mechanics, L5 is the point of perfect equilibrium. We apply that principle to home theater marketing: balancing AI automation with human expertise to create stable, predictable project pipelines instead of referral-dependent chaos.

Who We Are

Who We Are

Who We Are

Who We Are

L5 Relay is the only neo-marketing agency built exclusively for home theater and AV installation companies. We don't do generic social media or spray-and-pray ads. We engineer Instagram DM automation systems that turn 200+ weekly messages into qualified $40K+ consultations… while you're on job sites calibrating Dolby Atmos systems. Message-first. System-based. CEDIA-level credibility.

612+ DMs Automated

Instagram conversations handled 24/7 with zero manual follow-up, qualifying only serious buyers for your calendar.

612+ DMs Automated

Instagram conversations handled 24/7 with zero manual follow-up, qualifying only serious buyers for your calendar.

612+ DMs Automated

Instagram conversations handled 24/7 with zero manual follow-up, qualifying only serious buyers for your calendar.

<2 Min Response Time

Instant Instagram replies while competitors take 8-12 hours—capturing leads before they go cold.

<2 Min Response Time

Instant Instagram replies while competitors take 8-12 hours—capturing leads before they go cold.

<2 Min Response Time

Instant Instagram replies while competitors take 8-12 hours—capturing leads before they go cold.

30%+ Conversion Rate

Instagram DM to booked consultation. Triple the industry standard with AI-powered qualification.

30%+ Conversion Rate

Instagram DM to booked consultation. Triple the industry standard with AI-powered qualification.

30%+ Conversion Rate

Instagram DM to booked consultation. Triple the industry standard with AI-powered qualification.

Our Values

Our Values

Our Values

The Principles Behind L5 Relay

Our values shape everything we build at L5 Relay. From engineering stability to respecting technical expertise, we're committed to creating automation systems that help home theater installers scale predictably… no hype, just systems that compound.

Engineering Over Hype

We don't chase viral trends or promise overnight results. We engineer stable, predictable automation systems built on orbital mechanics principles: balance, consistency, and compounding growth.

Engineering Over Hype

We don't chase viral trends or promise overnight results. We engineer stable, predictable automation systems built on orbital mechanics principles: balance, consistency, and compounding growth.

Engineering Over Hype

We don't chase viral trends or promise overnight results. We engineer stable, predictable automation systems built on orbital mechanics principles: balance, consistency, and compounding growth.

CEDIA-Level Credibility

We speak your language: Dolby Atmos, 7.2.4 systems, acoustic calibration, CEDIA standards. Trust comes from understanding the technical complexity of premium home theater installations, not generic marketing jargon.

CEDIA-Level Credibility

We speak your language: Dolby Atmos, 7.2.4 systems, acoustic calibration, CEDIA standards. Trust comes from understanding the technical complexity of premium home theater installations, not generic marketing jargon.

CEDIA-Level Credibility

We speak your language: Dolby Atmos, 7.2.4 systems, acoustic calibration, CEDIA standards. Trust comes from understanding the technical complexity of premium home theater installations, not generic marketing jargon.

Systems That Scale Without Hiring

Growth shouldn't require doubling headcount. Our AI automation handles 200+ Instagram DMs weekly while your team stays on job sites... freeing you to focus on $40K+ installations, not manual follow-up.

Systems That Scale Without Hiring

Growth shouldn't require doubling headcount. Our AI automation handles 200+ Instagram DMs weekly while your team stays on job sites... freeing you to focus on $40K+ installations, not manual follow-up.

Systems That Scale Without Hiring

Growth shouldn't require doubling headcount. Our AI automation handles 200+ Instagram DMs weekly while your team stays on job sites... freeing you to focus on $40K+ installations, not manual follow-up.

Niche Focus, Not Generic Solutions

We only serve home theater and AV installation companies. Your success is our priority! We build Instagram automation specifically for your buyer psychology, sales cycles, and technical requirements.

Niche Focus, Not Generic Solutions

We only serve home theater and AV installation companies. Your success is our priority! We build Instagram automation specifically for your buyer psychology, sales cycles, and technical requirements.

Niche Focus, Not Generic Solutions

We only serve home theater and AV installation companies. Your success is our priority! We build Instagram automation specifically for your buyer psychology, sales cycles, and technical requirements.

Why us

Why us

Why us

What makes us stand out in the industry

Discover how our neo-marketing approach, AI automation expertise, and exclusive focus on home theater installers sets us apart from generic marketing agencies.

The Old Way

8-12 Hour Response Delays

8-12 Hour Response Delays

8-12 Hour Response Delays

Manual DM Screening While On Job Sites

Manual DM Screening While On Job Sites

Manual DM Screening While On Job Sites

Missing Evening & Weekend Inquiries

Missing Evening & Weekend Inquiries

Missing Evening & Weekend Inquiries

Inconsistent Lead Qualification

Inconsistent Lead Qualification

Inconsistent Lead Qualification

Owner Answering "How Much?" 50x Weekly

Owner Answering "How Much?" 50x Weekly

Owner Answering "How Much?" 50x Weekly

Referral-Dependent Revenue (Caps Growth)

Referral-Dependent Revenue (Caps Growth)

Referral-Dependent Revenue (Caps Growth)

The L5 Relay Way

<2 Minute Instagram Response, 24/7

<2 Minute Instagram Response, 24/7

<2 Minute Instagram Response, 24/7

AI Qualifies Budget & Timeline Automatically

AI Qualifies Budget & Timeline Automatically

AI Qualifies Budget & Timeline Automatically

Never Miss a Lead—Even at 10 PM Saturday

Never Miss a Lead—Even at 10 PM Saturday

Never Miss a Lead—Even at 10 PM Saturday

Only $40K+ Prospects Reach Your Calendar

Only $40K+ Prospects Reach Your Calendar

Only $40K+ Prospects Reach Your Calendar

Zero Manual Hours—Team Stays On Installs

Zero Manual Hours—Team Stays On Installs

Zero Manual Hours—Team Stays On Installs

Predictable Pipeline That Compounds Monthly

Predictable Pipeline That Compounds Monthly

Predictable Pipeline That Compounds Monthly

Out Team

Out Team

Out Team

Meet the Mind Behind L5 Relay

Art's path to building L5 Relay wasn't typical.

He started in Apple retail, learning how premium buyers make $2,000+ purchase decisions, not on features, but on trust, positioning, and whether the person across the counter actually understood their needs. That insight stuck.

Then came audio engineering… working in sound environments like professional commercial music studio where precision mattered. A poorly calibrated system, even with $100K equipment, sounds worse than a properly tuned mid-range setup. The lesson? Systems beat expensive tools every time.

Creative direction taught him storytelling and brand voice. But watching agencies chase viral trends while ignoring fundamentals frustrated him. Most marketing felt like throwing spaghetti at walls… hoping something stuck instead of engineering outcomes.

The breaking point came when a friend running a $3M home theater company said: "We're drowning in Instagram DMs. 200+ weekly. By the time we respond 8-12 hours later, half the leads are gone. We're losing $10K+ monthly, but hiring someone costs $50K annually and they still can't work 24/7."

That's when Art saw it: home theater installers needed what no generic agency offered: Instagram automation that understood Dolby Atmos, CEDIA standards, and $40K+ buyer psychology. Not social media management. Not more followers. A system that worked while they were on job sites installing 7.2.4 systems.

The name L5 Relay comes from orbital mechanics. In space, L5 is a Lagrange point: a position of perfect gravitational balance where objects maintain stable orbits without constant fuel. "Relay" represents the seamless handoff between AI automation and human expertise.

That's the philosophy: engineer stable systems that compound month after month, not hype-driven tactics that burn out.

Art built L5 Relay for one reason: turn Instagram chaos into predictable $40K+ project pipelines for CEDIA-level installers who deserve better than generic marketing agencies.

We don't chase followers. We engineer orbits.

FAQs

FAQs

FAQs

We’ve Got the Answers You’re Looking For

Quick answers about L5 Relay and how we help AV installers escape Instagram DM hell.

Why do you only work with home theater installers?

What makes you different from other marketing agencies?

Do you actually understand home theater, or are you just Googling "Dolby Atmos"?

Can you guarantee we'll book X appointments per month?

Why is it called "L5 Relay"? Sounds very... sciencey.

Have you actually worked with AV installation companies before, or is this just generic contractor marketing?

What makes you different from the dozen other marketing agencies I could hire?

Who's actually doing the work—am I getting a dedicated team or passed around to juniors?

What if I'm not seeing results? Are you just going to blame "the market" or actually fix it?

Why do you only work with home theater installers?

What makes you different from other marketing agencies?

Do you actually understand home theater, or are you just Googling "Dolby Atmos"?

Can you guarantee we'll book X appointments per month?

Why is it called "L5 Relay"? Sounds very... sciencey.

Have you actually worked with AV installation companies before, or is this just generic contractor marketing?

What makes you different from the dozen other marketing agencies I could hire?

Who's actually doing the work—am I getting a dedicated team or passed around to juniors?

What if I'm not seeing results? Are you just going to blame "the market" or actually fix it?

Why do you only work with home theater installers?

What makes you different from other marketing agencies?

Do you actually understand home theater, or are you just Googling "Dolby Atmos"?

Can you guarantee we'll book X appointments per month?

Why is it called "L5 Relay"? Sounds very... sciencey.

Have you actually worked with AV installation companies before, or is this just generic contractor marketing?

What makes you different from the dozen other marketing agencies I could hire?

Who's actually doing the work—am I getting a dedicated team or passed around to juniors?

What if I'm not seeing results? Are you just going to blame "the market" or actually fix it?

Let AI do the Work so you can Scale Faster

Book a Call Today and Start Automating

© 2025 L5 Relay LLC. All rights reserved.

© 2025 L5 Relay LLC. All rights reserved.